Terms & Conditions

Payment Terms: PayPal, Visa, Discover or Master Card unless credit arrangements have been made.

Returned Goods:  No materials are to be returned or credit allowed without the company’s prior authorization.  Authorized returns, in good condition, are credited at invoice price, less 15% to cover handling, service charges and expenses.  Special order and/or non-stock merchandise may not be returned.  

Freight Damage:  If you receive a damaged shipment, the consignee must note on the freight bill, the damage and then file a freight claim with the carrier. Elf's Country Store cannot file a freight claim for you.  Title for merchandise transfers to the consignee once the shipment leaves our dock.